Help centre
Guides on installation, coverage, payments and devices.
How to transfer your eSIM from one phone to anotherAre you upgrading your phone or switching between devices and worried about losing connectivity? With eSIM technology, you no longer need to deal with physical SIM cards—but transferring an eSIM still needs to be done correctly to avoid service interruptions.
How to access the internet using your Butacell eSIM on an iOS deviceIf your Butacell eSIM is not connecting to the internet after installation, don’t worry. This guide will help you check the most common settings so you can get online quickly.
Before troubleshooting, make sure you followed the connection steps shown inside the Butacell app during installation.
How to access the internet using your Butacell eSIM on an iOS deviceIf your Butacell eSIM is not connecting to the internet after installation, don’t worry. This guide will help you check the most common settings so you can get online quickly.
Before troubleshooting, make sure you followed the connection steps shown inside the Butacell app during installation.